Legal notice

 

This Legal Notice applies to access to and use of calpaktravel.shop.

It should be read together with our Terms of Service, Privacy Policy, Return and Refund Policy, Shipping Policy, Contact Us page, and any other policies published on our website.

By accessing or using calpaktravel.shop, you acknowledge the provisions contained in this Legal Notice.

1. Website Operator

This ecommerce website operates under the name:

calpaktravel.shop

For website, customer service, privacy, intellectual property, or legal enquiries, please contact:

Email: info@calpaktravel.shop

2. Website Purpose

calpaktravel.shop operates as an online retail website through which customers may browse and purchase products.

The website provides information concerning:

  • Products;

  • Product specifications;

  • Pricing;

  • Ordering;

  • Payments;

  • Shipping;

  • Returns;

  • Refunds;

  • Customer support.

3. Ecommerce Platform

Our online store operates using Shopify's ecommerce technology and infrastructure.

Shopify supports technical functions including:

  • Website hosting;

  • Shopping cart functionality;

  • Checkout;

  • Order processing;

  • Payment-related functionality;

  • Security;

  • Store administration.

The use of Shopify technology does not replace the contractual relationship between calpaktravel.shop and customers purchasing products through this store.

4. Contact Information

For enquiries relating to:

  • Products;

  • Orders;

  • Payments;

  • Shipping;

  • Delivery;

  • Returns;

  • Refunds;

  • Privacy;

  • Website use;

  • Complaints;

  • Legal matters;

please contact:

info@calpaktravel.shop

When contacting us regarding an existing order, please include your order number whenever possible.

5. Accuracy of Website Information

We make reasonable efforts to ensure that information displayed on calpaktravel.shop is accurate and current.

However, occasional errors may occur concerning:

  • Product descriptions;

  • Images;

  • Specifications;

  • Measurements;

  • Colours;

  • Prices;

  • Availability;

  • Promotions;

  • Delivery information.

We reserve the right to correct errors and update information where appropriate.

If an error materially affects an existing order, the matter will be handled in accordance with our Terms of Service and applicable consumer law.

6. Product Images

Product photographs are intended to provide a reasonable representation of products.

Actual appearance may vary depending on:

  • Device type;

  • Screen settings;

  • Display quality;

  • Lighting;

  • Photography.

Minor visual differences do not automatically mean that a product is defective.

Nothing in this section limits applicable statutory rights.

7. Product Descriptions

We aim to provide useful and accurate descriptions of the products available through our store.

Where a product is materially different from its description or otherwise does not comply with applicable statutory requirements, customers may have rights under consumer protection law.

Please contact:

info@calpaktravel.shop

if you believe a product you received does not match its description.

8. Prices and Availability

Product prices and availability may change before an order is submitted.

The applicable price will normally be the price displayed during the relevant checkout process, subject to correction of obvious errors and applicable law.

Products remain subject to availability.

If we cannot fulfil an order for which payment has already been collected, an appropriate refund will be provided.

9. Intellectual Property

Unless otherwise stated, original content displayed through calpaktravel.shop, including:

  • Original written content;

  • Graphics;

  • Website layouts;

  • Original photographs;

  • Original designs;

  • Icons;

  • Logos owned by us;

  • Other original website materials;

may be protected by applicable intellectual property law.

Website content may be accessed for normal personal shopping purposes.

Without appropriate permission, users must not:

  • Reproduce substantial portions of protected website content for commercial purposes;

  • Republish original content;

  • Commercially exploit protected materials;

  • Falsely claim ownership of protected content;

  • Use our intellectual property in a misleading manner;

  • Falsely suggest an affiliation or endorsement.

10. Third-Party Intellectual Property

Third-party:

  • Trademarks;

  • Logos;

  • Brand names;

  • Images;

  • Copyrighted works;

  • Other protected materials;

remain the property of their respective owners where applicable.

Reference to a third-party name or mark does not automatically imply sponsorship, endorsement, partnership, or affiliation.

If you believe content appearing on calpaktravel.shop infringes intellectual property rights that you own or are authorised to represent, please contact:

info@calpaktravel.shop

Please provide sufficient information to allow us to review the matter.

11. Permitted Website Use

You may access and use calpaktravel.shop for lawful purposes, including:

  • Browsing products;

  • Placing orders;

  • Reviewing store policies;

  • Managing applicable customer-account functions;

  • Contacting customer service.

You must not knowingly use the website unlawfully.

12. Prohibited Use

You must not use our website to:

  • Commit fraud;

  • Conduct unlawful activity;

  • Introduce malware or viruses;

  • Attempt unauthorised access;

  • Circumvent security measures;

  • Misuse payment systems;

  • Impersonate another person;

  • Collect personal information unlawfully;

  • Infringe intellectual property rights;

  • Disrupt normal website operation.

We may take reasonable measures to protect customers, systems, and our website.

13. Website Availability

We aim to keep calpaktravel.shop reasonably accessible.

However, access may occasionally be interrupted because of:

  • Website maintenance;

  • Security updates;

  • Software changes;

  • Technical faults;

  • Hosting interruptions;

  • Network problems;

  • Third-party service failures;

  • Circumstances outside our reasonable control.

We do not guarantee uninterrupted website availability.

14. Website Security

We take reasonable steps intended to protect our website and services.

Users must not attempt to:

  • Access restricted systems without authorisation;

  • Introduce malicious code;

  • Interfere with website infrastructure;

  • Circumvent security protections;

  • Conduct fraudulent transactions.

Suspected unlawful activity may be investigated and, where appropriate, reported to relevant authorities.

15. Third-Party Services

Our website may use independent third-party providers for functions including:

  • Ecommerce infrastructure;

  • Payments;

  • Delivery;

  • Analytics;

  • Fraud prevention;

  • Marketing;

  • Customer support;

  • Website applications and integrations.

Independent service providers may operate under their own terms and privacy practices.

Nothing in this section limits consumer rights that cannot lawfully be excluded.

16. External Links

Our website may contain links to independent external websites or services.

Unless expressly stated otherwise, we do not control those third-party websites.

We are not responsible for their independent:

  • Content;

  • Availability;

  • Security practices;

  • Privacy practices;

  • Terms.

Customers should review the applicable terms and privacy policies of third-party websites before interacting with them.

17. Privacy and Data Protection

Personal information collected through calpaktravel.shop is handled in accordance with our Privacy Policy and applicable data protection requirements.

Our Privacy Policy provides information concerning:

  • Personal information we collect;

  • Purposes of processing;

  • Legal bases;

  • Data sharing;

  • Cookies;

  • Data retention;

  • Security;

  • Data protection rights;

  • Privacy complaints.

Privacy enquiries may be sent to:

info@calpaktravel.shop

18. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support:

  • Essential website functionality;

  • Shopping cart functionality;

  • Checkout;

  • Security;

  • Customer preferences;

  • Analytics;

  • Marketing and advertising where permitted.

Additional information is provided in our Privacy Policy and through any privacy controls made available on our website.

19. Orders and Contracts

Orders placed through calpaktravel.shop are subject to our Terms of Service.

Our Terms of Service provide information regarding:

  • Ordering;

  • Order acceptance;

  • Product information;

  • Pricing;

  • Payments;

  • Shipping;

  • Returns;

  • Refunds;

  • Customer obligations.

Customers should review the Terms of Service before completing a purchase.

20. Shipping and Delivery

Delivery arrangements are governed by our Shipping Policy.

Our current standard shipping terms are:

Standard Shipping: FREE (£0.00)

Estimated Delivery: 15–20 calendar days from successful order confirmation

Further details are available in our Shipping Policy.

21. Returns and Refunds

Returns, refunds, exchanges, cancellations, damaged goods, defective goods, and incorrect products are governed by our Return and Refund Policy together with applicable statutory rights.

For assistance, contact:

info@calpaktravel.shop

22. Consumer Rights

Nothing in this Legal Notice is intended to exclude, restrict, or reduce statutory consumer rights that cannot lawfully be excluded.

Where mandatory consumer law provides greater protection than a provision in this Legal Notice or another store policy, the applicable statutory protection will take priority.

23. Limitation of Liability

Nothing in this Legal Notice excludes or restricts liability where doing so would be unlawful.

Nothing is intended to exclude liability relating to:

  • Fraud;

  • Fraudulent misrepresentation;

  • Mandatory consumer rights;

  • Other liabilities that cannot lawfully be excluded.

Any limitation contained in this Legal Notice applies only to the extent permitted by applicable law.

24. Information Provided on the Website

General information on calpaktravel.shop is provided primarily in connection with our ecommerce activities.

Unless expressly stated otherwise, website content should not be interpreted as:

  • Legal advice;

  • Financial advice;

  • Medical advice;

  • Other regulated professional advice.

Where professional advice is required, users should obtain advice from an appropriately qualified professional.

25. Changes to Website Content

We may update, modify, correct, or remove website content from time to time.

Changes may relate to:

  • Products;

  • Product descriptions;

  • Prices;

  • Promotions;

  • Policies;

  • Website functionality;

  • Store information.

Changes will not remove statutory rights that have already arisen in connection with an accepted order.

26. Changes to This Legal Notice

We may update this Legal Notice from time to time to reflect changes to:

  • Website operations;

  • Ecommerce functionality;

  • Business practices;

  • Security practices;

  • Store policies;

  • Applicable legal requirements.

The current version will be published on calpaktravel.shop.

27. Severability

If any provision of this Legal Notice is found to be invalid, unlawful, or unenforceable, that provision will be treated as modified or removed only to the extent necessary.

The remaining provisions will continue to apply to the extent permitted by law.

28. No Waiver

Failure to immediately enforce a provision of this Legal Notice does not permanently waive the right to enforce that provision.

29. Governing Law

Use of calpaktravel.shop, this Legal Notice, and transactions conducted through the website are subject to applicable law.

Nothing in this Legal Notice deprives consumers of mandatory protections available to them.

Nothing is intended to prevent a consumer from bringing a claim before a court that has jurisdiction under applicable law.

30. Complaints

If you have a complaint concerning:

  • Products;

  • Orders;

  • Payments;

  • Shipping;

  • Delivery;

  • Returns;

  • Refunds;

  • Website content;

  • Privacy;

  • Customer service;

please contact:

info@calpaktravel.shop

Please provide your order number where relevant and sufficient information for us to review your complaint.

31. Legal and Intellectual Property Enquiries

For legal notices, intellectual property concerns, privacy matters, or other website-related legal enquiries, please contact:

info@calpaktravel.shop

Please provide sufficient details to enable us to understand and review the matter.

32. Related Store Policies

This Legal Notice should be read together with:

  • About Us;

  • Contact Us;

  • Return and Refund Policy;

  • Privacy Policy;

  • Terms of Service;

  • Shipping Policy.

Where mandatory law conflicts with a store policy, the applicable mandatory legal requirement will take priority.

33. Contact Information

For website, customer service, privacy, intellectual property, or legal enquiries, please contact:

calpaktravel.shop
Email: info@calpaktravel.shop

Electronic enquiries should be directed to the email address above.

Website: calpaktravel.shop

Customer Support: info@calpaktravel.shop

Legal Enquiries: info@calpaktravel.shop